Guide prices
Diagnostic visit
Roof and inside inspected, cause found, written repair price
Reseal and re-flash
Failed sealant and flashing taken out, joints cleaned, resealed and taped
Upstand or membrane repair
Rotten kerb section or roof membrane at the upstand repaired
Guide ranges. The first visit is charged and priced before booking; any repair is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Areas around Hampstead we cover
Jobs across NW3, NW6 and NW5 are part of our normal cover for Hampstead. We are not an office on the high street. Our fitting teams come out to the property from wherever they are working that week. Neighbouring places such as Kilburn and Chalk Farm are covered on the same terms, so a house on the edge of town is no harder to book than one in the centre.
On the day, we cover
- Membrane splits at the upstand cut back and patched
- Failed sealant cut out, joints cleaned, dried and resealed
- Rotten kerb sections replaced where the timber has gone soft
- Leak or condensation — We work out whether the water is coming from outside or forming inside on cold glass.
- Age of the rooflight — We weigh the age and condition of the unit before recommending a repair.
How a repair visit goes
Most of the effort on a repair visit goes into finding the cause. We start with your account of when it leaks: heavy rain, wind from one direction, or cold mornings, which points towards condensation. That shapes where we look first. Findings are photographed so you can see them for yourself. You then get a clear explanation and, where needed, a written repair quote, fixed before anything further is booked.
Planning and building rules in England
Two sets of rules matter in England. Planning: a rooflight on a house is normally permitted development if it projects no more than 0.15 m and stays below the highest part of the roof, but flats, listed buildings and Article 4 areas need checking. Building regulations: new openings need approval for the structure and energy performance, and a replacement is a controlled fitting. We are not registered with a competent person scheme, so we notify replacements to building control with a building notice and put the council's fee on the quote.
What to send us
Tell us where the water appears, how long it has been happening and what the weather was doing when it started. A couple of photos from inside and outside, plus the postcode, let us price the visit before you book and plan what the fitter brings.
Common questions in Hampstead
Do you charge for a leak investigation in Hampstead?
Yes. Tracing a leak properly takes time on the roof, a close look at the frame and sometimes a water test, so the visit is charged. We confirm the price before you book, so there are no surprises. If a repair is needed beyond what can be done during the visit, it is quoted separately in writing and you decide whether to go ahead.
Why is my rooflight leaking?
The usual causes are sealant that has cracked or pulled away, flashing or membrane that has perished at the edges, condensation channels blocked with dirt, water ponding against the kerb, or a seal failing on the glass unit. Sometimes the water is coming in elsewhere and running along to the rooflight. A diagnostic visit finds the real source before anyone starts applying sealant.
Will resealing fix my leaking rooflight?
Sometimes. If the sealant has simply aged and the flashing, upstand and glass are sound, a careful reseal on a dry day can solve it. If the real problem is ponding water, a low upstand or a perished membrane, fresh sealant will only hide it for a while. We tell you which one you are dealing with before recommending any work, and quote the proper fix in writing.
Got a leak or a misted unit in Hampstead? Send photos first and we will tell you what the visit costs before booking.
