Guide prices in Richmond
Diagnostic visit
Roof and inside inspected, cause found, written repair price
Reseal and re-flash
Failed sealant and flashing taken out, joints cleaned, resealed and taped
Upstand or membrane repair
Rotten kerb section or roof membrane at the upstand repaired
Guide ranges. The first visit is charged and priced before booking; any repair is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Areas around Richmond we cover
Richmond and the districts around it, TW9, TW10 and TW1, all sit inside our working area. So does the ground between Richmond and Twickenham (1 mile), and on towards Isleworth (2 miles). When a fitting team is booked, their travel is already in the quoted price, so it does not turn up as a surprise line on the final bill.
On the day, we cover
- Controlled water test where it helps pin down the entry point
- Outside inspection of glass, frame, sealant, flashing and roof covering
- Failed sealant cut out, joints cleaned, dried and resealed
- Upstand height and condition — We measure the kerb and probe the timber for softness.
- Age of the rooflight — We weigh the age and condition of the unit before recommending a repair.
How a repair visit goes
On arrival we agree access and protect the floor. Then a methodical check: glass for misting or cracks, seals for gaps, the frame for movement, the upstand and roof covering for splits or water lying against the kerb. If the cause is obvious and minor, it can usually be sorted as part of the visit. If not, you have the evidence and a priced repair plan, and the choice is yours.
Planning, building control and Richmond
Replacing a rooflight in an English home is a controlled fitting: it has to be self-certified by a scheme-registered installer or notified to building control. We are not registered with a competent person scheme, so replacements we fit are notified with a building notice, and the new unit has to meet current energy limits. Adding a new one usually means a building regulations application, because joists or rafters are trimmed. On the planning side, most house rooflights are permitted development if they project 0.15 m or less; on a side slope the glass must be obscured and fixed unless the opening part is over 1.7 m above the floor.
What to send us
Photos help us price the visit. Send one of the stain or drip inside, one of the rooflight from outside if you can reach a safe viewpoint, and a note of when it leaks: in heavy rain, in wind, or all the time. Add the postcode, TW9 or similar, and how the roof is reached.
Common questions in Richmond
Can you replace just the misted glass?
Often, yes. Misting between the panes means the sealed unit has failed, but the frame around it may be perfectly sound. Where the maker's design allows the glass to be changed, we measure the unit and fit a replacement, which costs less than a whole new rooflight. Where it does not, or the frame is also worn out, we explain why replacement is the better option.
Why is my rooflight leaking?
The usual causes are sealant that has cracked or pulled away, flashing or membrane that has perished at the edges, condensation channels blocked with dirt, water ponding against the kerb, or a seal failing on the glass unit. Sometimes the water is coming in elsewhere and running along to the rooflight. A diagnostic visit finds the real source before anyone starts applying sealant.
Do you charge for a leak investigation in Richmond?
Yes. Tracing a leak properly takes time on the roof, a close look at the frame and sometimes a water test, so the visit is charged. We confirm the price before you book, so there are no surprises. If a repair is needed beyond what can be done during the visit, it is quoted separately in writing and you decide whether to go ahead.
Got a leak or a misted unit in Richmond? Send photos first and we will tell you what the visit costs before booking.
