Guide prices
Diagnostic visit
Roof and inside inspected, cause found, written repair price
Reseal and re-flash
Failed sealant and flashing taken out, joints cleaned, resealed and taped
Upstand or membrane repair
Rotten kerb section or roof membrane at the upstand repaired
Guide ranges. The first visit is charged and priced before booking; any repair is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Areas around Whitley Bay we cover
If you also own a property or a business unit in North Shields, Tynemouth or South Shields, that is no problem. We can survey and quote both, and where it suits, line the fitting days up together. Every address is reached by fitters travelling to it from their current jobs, and NE26, NE30 and NE25 sit comfortably within that pattern.
What the job includes
- Inside check of stains, frame drainage channels and the reveal
- Membrane splits at the upstand cut back and patched
- Controlled water test where it helps pin down the entry point
- Leak or condensation — We work out whether the water is coming from outside or forming inside on cold glass.
- Water lying against the kerb — We check whether rainwater sits against the upstand after it stops raining.
How a repair visit goes
Expect the visit to be mostly looking and testing. Dust sheets go down below the rooflight. The fitter checks seals and glass from inside, then gets up on the roof by ladder or tower. Minor jobs such as clearing a blocked drainage channel can often be dealt with there and then. Bigger work, like new flashing or a replacement sealed unit, is measured up and priced in writing afterwards.
Do you need permission in Whitley Bay?
England's rules in short: permitted development usually covers a rooflight on a house roof provided it doesn't stick out more than 0.15 m or rise above the ridge, though a listed building always needs consent and some streets have Article 4 directions. Building regulations apply to new openings, and replacements go through building control; as we are not registered with a competent person scheme, we use a building notice and show the fee on the quote. The energy limit for rooflights in existing homes is 2.2 W/m²K, and the 2026 Approved Document L, in force from 24 March 2027, keeps that figure.
What to send us
Tell us where the water appears, how long it has been happening and what the weather was doing when it started. A couple of photos from inside and outside, plus the postcode, let us price the visit before you book and plan what the fitter brings.
Common questions in Whitley Bay
Is it condensation or a leak?
Condensation tends to appear on cold mornings, on the inner face of the glass, and runs down the frame. A leak usually follows rain or wind from a particular direction and often stains the ceiling around the opening. Blocked condensation channels can make the two look alike. Photos and a note of when it happens help us narrow it down before the visit.
Why is my rooflight leaking?
The usual causes are sealant that has cracked or pulled away, flashing or membrane that has perished at the edges, condensation channels blocked with dirt, water ponding against the kerb, or a seal failing on the glass unit. Sometimes the water is coming in elsewhere and running along to the rooflight. A diagnostic visit finds the real source before anyone starts applying sealant.
Should I repair or replace my old leaking rooflight?
It depends on the age and condition of the unit and what has failed. A single perished seal or a blocked channel is worth repairing. A brittle, discoloured dome, a rotten kerb, or several faults at once usually make replacement the better value. After the diagnostic visit we set out both options with prices, so you can decide with the full picture in front of you.
For a repair in Whitley Bay, start with photos and the postcode; we confirm the visit price before anything is booked.

