What the job costs in Frome
Diagnostic visit
Roof and inside inspected, cause found, written repair price
Reseal and re-flash
Failed sealant and flashing taken out, joints cleaned, resealed and taped
Upstand or membrane repair
Rotten kerb section or roof membrane at the upstand repaired
Guide ranges. The first visit is charged and priced before booking; any repair is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Is your address covered?
Jobs across BA11, BA3 and BA2 are part of our normal cover for Frome. We are not an office on the high street. Our fitting teams come out to the property from wherever they are working that week. Neighbouring places such as Westbury and Warminster are covered on the same terms, so a house on the edge of town is no harder to book than one in the centre.
What the job includes
- Membrane splits at the upstand cut back and patched
- Outside inspection of glass, frame, sealant, flashing and roof covering
- Controlled water test where it helps pin down the entry point
- Upstand height and condition — We measure the kerb and probe the timber for softness.
- Age of the rooflight — We weigh the age and condition of the unit before recommending a repair.
How a repair visit goes
Most of the effort on a repair visit goes into finding the cause. We start with your account of when it leaks: heavy rain, wind from one direction, or cold mornings, which points towards condensation. That shapes where we look first. Findings are photographed so you can see them for yourself. You then get a clear explanation and, where needed, a written repair quote, fixed before anything further is booked.
Regulations for Frome properties
England's rules in short: permitted development usually covers a rooflight on a house roof provided it doesn't stick out more than 0.15 m or rise above the ridge, though a listed building always needs consent and some streets have Article 4 directions. Building regulations apply to new openings, and replacements go through building control; as we are not registered with a competent person scheme, we use a building notice and show the fee on the quote. The energy limit for rooflights in existing homes is 2.2 W/m²K, and the 2026 Approved Document L, in force from 24 March 2027, keeps that figure.
What to send us
Before booking a visit, send what you can: a photo of the ceiling or reveal where water shows, a photo of the rooflight from outside, the roof covering if you know it, and whether it is one rooflight or several. We use that to price the visit and to bring the right materials.
Common questions in Frome
Is it condensation or a leak?
Condensation tends to appear on cold mornings, on the inner face of the glass, and runs down the frame. A leak usually follows rain or wind from a particular direction and often stains the ceiling around the opening. Blocked condensation channels can make the two look alike. Photos and a note of when it happens help us narrow it down before the visit.
Will resealing fix my leaking rooflight?
Sometimes. If the sealant has simply aged and the flashing, upstand and glass are sound, a careful reseal on a dry day can solve it. If the real problem is ponding water, a low upstand or a perished membrane, fresh sealant will only hide it for a while. We tell you which one you are dealing with before recommending any work, and quote the proper fix in writing.
Should I repair or replace my old leaking rooflight?
It depends on the age and condition of the unit and what has failed. A single perished seal or a blocked channel is worth repairing. A brittle, discoloured dome, a rotten kerb, or several faults at once usually make replacement the better value. After the diagnostic visit we set out both options with prices, so you can decide with the full picture in front of you.
Send photos of the problem in Frome and we will price the visit before you book it.

