Guide prices
Diagnostic visit
Roof and inside inspected, cause found, written repair price
Reseal and re-flash
Failed sealant and flashing taken out, joints cleaned, resealed and taped
Upstand or membrane repair
Rotten kerb section or roof membrane at the upstand repaired
Guide ranges. The first visit is charged and priced before booking; any repair is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Areas around New Malden we cover
Fitters travel to the job, so the address is what counts. In New Malden that means postcode districts KT3, KT5 and KT1, and the same teams can just as easily take on work in Worcester Park, about 2 miles away, or Surbiton at roughly 2 miles. Survey and fitting dates are offered according to fitter availability, and travel is built into the quote rather than added later.
On the day, we cover
- Membrane splits at the upstand cut back and patched
- Lifted flashing or tape removed and renewed
- Rotten kerb sections replaced where the timber has gone soft
- Warranty and who fitted it — We ask who fitted the rooflight and when before working on it.
- Water lying against the kerb — We check whether rainwater sits against the upstand after it stops raining.
How a repair visit goes
Most of the effort on a repair visit goes into finding the cause. We start with your account of when it leaks: heavy rain, wind from one direction, or cold mornings, which points towards condensation. That shapes where we look first. Findings are photographed so you can see them for yourself. You then get a clear explanation and, where needed, a written repair quote, fixed before anything further is booked.
Planning and building rules in England
Replacing a rooflight in an English home is a controlled fitting: it has to be self-certified by a scheme-registered installer or notified to building control. We are not registered with a competent person scheme, so replacements we fit are notified with a building notice, and the new unit has to meet current energy limits. Adding a new one usually means a building regulations application, because joists or rafters are trimmed. On the planning side, most house rooflights are permitted development if they project 0.15 m or less; on a side slope the glass must be obscured and fixed unless the opening part is over 1.7 m above the floor.
What to send us
Photos help us price the visit. Send one of the stain or drip inside, one of the rooflight from outside if you can reach a safe viewpoint, and a note of when it leaks: in heavy rain, in wind, or all the time. Add the postcode, KT3 or similar, and how the roof is reached.
Common questions in New Malden
Do you charge for a leak investigation in New Malden?
Yes. Tracing a leak properly takes time on the roof, a close look at the frame and sometimes a water test, so the visit is charged. We confirm the price before you book, so there are no surprises. If a repair is needed beyond what can be done during the visit, it is quoted separately in writing and you decide whether to go ahead.
Will resealing fix my leaking rooflight?
Sometimes. If the sealant has simply aged and the flashing, upstand and glass are sound, a careful reseal on a dry day can solve it. If the real problem is ponding water, a low upstand or a perished membrane, fresh sealant will only hide it for a while. We tell you which one you are dealing with before recommending any work, and quote the proper fix in writing.
Is it condensation or a leak?
Condensation tends to appear on cold mornings, on the inner face of the glass, and runs down the frame. A leak usually follows rain or wind from a particular direction and often stains the ceiling around the opening. Blocked condensation channels can make the two look alike. Photos and a note of when it happens help us narrow it down before the visit.
Got a leak or a misted unit in New Malden? Send photos first and we will tell you what the visit costs before booking.
