Guide prices
Diagnostic visit
Roof and inside inspected, cause found, written repair price
Reseal and re-flash
Failed sealant and flashing taken out, joints cleaned, resealed and taped
Upstand or membrane repair
Rotten kerb section or roof membrane at the upstand repaired
Guide ranges. The first visit is charged and priced before booking; any repair is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Coverage in and around South Ockendon
Covering South Ockendon means covering the people who live and work there, not a single postcode. We take on domestic and commercial jobs in RM15, RM20 and RM19, and are happy to quote further out in Grays and Swanscombe. If your address sits between towns, tell us and we will confirm whether it falls in our normal area or needs travel set out separately on the quote.
What we do on the day
- Rotten kerb sections replaced where the timber has gone soft
- Lifted flashing or tape removed and renewed
- Inside check of stains, frame drainage channels and the reveal
- Age of the rooflight — We weigh the age and condition of the unit before recommending a repair.
- Warranty and who fitted it — We ask who fitted the rooflight and when before working on it.
How a repair visit goes
Most of the effort on a repair visit goes into finding the cause. We start with your account of when it leaks: heavy rain, wind from one direction, or cold mornings, which points towards condensation. That shapes where we look first. Findings are photographed so you can see them for yourself. You then get a clear explanation and, where needed, a written repair quote, fixed before anything further is booked.
Do you need permission in South Ockendon?
In England, a new rooflight opening generally needs building regulations approval because the roof structure is altered and the glazing must meet energy rules: 2.2 W/m²K for a rooflight in an existing home, or 1.4 W/m²K (or WER Band B) for a roof window. Planning is often not needed on a house: permitted development covers rooflights that stand no more than 0.15 m proud of the roof slope and sit below the highest part of the roof. Flats, listed buildings and areas with an Article 4 direction are different, so we check your address first.
What to send us
Before booking a visit, send what you can: a photo of the ceiling or reveal where water shows, a photo of the rooflight from outside, the roof covering if you know it, and whether it is one rooflight or several. We use that to price the visit and to bring the right materials.
Common questions in South Ockendon
Can you replace just the misted glass?
Often, yes. Misting between the panes means the sealed unit has failed, but the frame around it may be perfectly sound. Where the maker's design allows the glass to be changed, we measure the unit and fit a replacement, which costs less than a whole new rooflight. Where it does not, or the frame is also worn out, we explain why replacement is the better option.
Is it condensation or a leak?
Condensation tends to appear on cold mornings, on the inner face of the glass, and runs down the frame. A leak usually follows rain or wind from a particular direction and often stains the ceiling around the opening. Blocked condensation channels can make the two look alike. Photos and a note of when it happens help us narrow it down before the visit.
Should I repair or replace my old leaking rooflight?
It depends on the age and condition of the unit and what has failed. A single perished seal or a blocked channel is worth repairing. A brittle, discoloured dome, a rotten kerb, or several faults at once usually make replacement the better value. After the diagnostic visit we set out both options with prices, so you can decide with the full picture in front of you.
Send photos of the problem in South Ockendon and we will price the visit before you book it.
