What the job costs in Newcastle-under-Lyme
Small sealed unit
Misted or cracked unit up to about 1 m² measured, made and refitted
Medium sealed unit
Units up to about 2 m², or toughened and laminated
Large or specialist
Triple glazed, solar-control or heavy units needing lifting gear
Guide ranges. The first visit is charged and priced before booking; any new glass is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Covering ST5 and neighbouring districts
Fitters travel to the job, so the address is what counts. In Newcastle-under-Lyme that means postcode districts ST5, ST4 and ST1, and the same teams can just as easily take on work in Stoke-on-Trent, about 2 miles away, or Longton at roughly 4 miles. Survey and fitting dates are offered according to fitter availability, and travel is built into the quote rather than added later.
On the day, we cover
- Frame rebate cleaned and checked for damage, corrosion or failed seals
- New glazing tapes, gaskets or sealant fitted to suit the frame
- Measuring visit to size the glass and identify its make-up
- Condition of the frame — We look at the frame closely before committing to new glass.
- Can the glass come out? — We check whether your rooflight has removable glass or a bonded unit before booking a fitting visit.
How the glass is replaced
The second visit is the quick one. With the new unit made to size, the fitters take the old glass out, check the frame and drainage paths, and set the new glass on packers so it sits square and drains properly. Seals and cappings are renewed where needed, the area is cleared, and you are shown what was done.
Planning, building control and Newcastle-under-Lyme
Two sets of rules matter in England. Planning: a rooflight on a house is normally permitted development if it projects no more than 0.15 m and stays below the highest part of the roof, but flats, listed buildings and Article 4 areas need checking. Building regulations: new openings need approval for the structure and energy performance, and a replacement is a controlled fitting. We are not registered with a competent person scheme, so we notify replacements to building control with a building notice and put the council's fee on the quote.
What to send us
To price the measuring visit, send a photo of the rooflight from inside showing the misting or crack, one from outside if you can reach a safe viewpoint, and the rough size of the glass. If you know the make or have the original paperwork, include that too, along with the postcode.
Common questions in Newcastle-under-Lyme
Is new glass or a new rooflight better value?
If the frame, gaskets and drainage are sound, new glass is usually the cheaper fix. If the frame is cracked, distorted or leaking at the kerb, a full replacement is better value. After the measuring visit we price both so you can compare.
Is the measuring visit charged?
Yes. The first visit measures the existing glass and checks the frame, and it is charged. We confirm that price before you book. The fitting of the new glass is then priced in writing, so you see the full cost before anything is ordered.
Can I upgrade the glass while it is being replaced?
Usually. Solar-control, self-cleaning, toughened or laminated glass can be specified as long as the frame can take the thickness and weight. We check that on the measuring visit and price the options side by side.
Got a leak or a misted unit in Newcastle-under-Lyme? Send photos first and we will tell you what the visit costs before booking.

