Guide prices
Small sealed unit
Misted or cracked unit up to about 1 m² measured, made and refitted
Medium sealed unit
Units up to about 2 m², or toughened and laminated
Large or specialist
Triple glazed, solar-control or heavy units needing lifting gear
Guide ranges. The first visit is charged and priced before booking; any new glass is priced in writing before work starts. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Areas around Hayes we cover
Jobs across UB3, UB4 and UB11 are part of our normal cover for Hayes. We are not an office on the high street. Our fitting teams come out to the property from wherever they are working that week. Neighbouring places such as Southall and Heston are covered on the same terms, so a house on the edge of town is no harder to book than one in the centre.
What we do on the day
- Measuring visit to size the glass and identify its make-up
- Frame rebate cleaned and checked for damage, corrosion or failed seals
- Old glass taken out safely and removed from site
- Matching the glass make-up — We identify the existing glass so the replacement performs at least as well.
- Can the glass come out? — We check whether your rooflight has removable glass or a bonded unit before booking a fitting visit.
How the glass is replaced
On the fitting visit, the room below is protected first. The beads or cappings come off, the old unit is lifted out with suction lifters, and the rebate is cleaned and checked for damage or blocked drainage. The new sealed unit goes in on fresh packers and gaskets, the cappings are refitted and sealed, and the glass is cleaned. Most glass swaps take half a day once the new glass is made.
Planning, building control and Hayes
In England, a new rooflight opening generally needs building regulations approval because the roof structure is altered and the glazing must meet energy rules: 2.2 W/m²K for a rooflight in an existing home, or 1.4 W/m²K (or WER Band B) for a roof window. Planning is often not needed on a house: permitted development covers rooflights that stand no more than 0.15 m proud of the roof slope and sit below the highest part of the roof. Flats, listed buildings and areas with an Article 4 direction are different, so we check your address first.
What to send us
To price the measuring visit, send a photo of the rooflight from inside showing the misting or crack, one from outside if you can reach a safe viewpoint, and the rough size of the glass. If you know the make or have the original paperwork, include that too, along with the postcode.
Common questions in Hayes
Is the measuring visit charged?
Yes. The first visit measures the existing glass and checks the frame, and it is charged. We confirm that price before you book. The fitting of the new glass is then priced in writing, so you see the full cost before anything is ordered.
How long does new rooflight glass take?
The new sealed unit is made to the measured size, so there is a gap between the measuring visit and the fitting visit while it is produced. We give you the expected timing when we price the glass, and book the fitting once it has arrived.
Can you replace just the glass in my rooflight?
Often, yes. If the frame, gaskets and drainage are sound, a new sealed unit can go into the existing frame. If the frame has failed, is distorted or leaks around the edge, replacing the whole rooflight is usually the better answer, and we tell you that.
For a repair in Hayes, start with photos and the postcode; we confirm the visit price before anything is booked.
