What the job costs in Thetford
Standard window
Centre-pivot roof window with flashing kit, tiles cut and refitted, inner lining
Larger or top-hung
Bigger or top-hung windows, or two in the same roof
Electric or pair
Electric or solar windows, or a matched pair with blinds
Guide ranges for supply & fit. Your price is fixed in a written quote after we have seen photos or surveyed. Scaffold, access towers or a crane are priced separately if the job needs them, and building control fees, where a job needs them, are shown as their own line.
Where our fitters travel
Thetford and the districts around it, IP24, IP26 and IP25, all sit inside our working area. So does the ground between Thetford and Bury St Edmunds (12 miles), and on towards Newmarket (19 miles). When a fitting team is booked, their travel is already in the quoted price, so it does not turn up as a surprise line on the final bill.
Your pitched roof windows or ours
If you have bought a pitched roof window yourself, we check four things before fitting. First, the delivery: open it, look for chips, cracks and bent frames, and report any damage to the seller straight away. Second, the size, measured against the builder's opening rather than the external frame. Third, the flashing kit and the roof pitch range. Fourth, the maker's instructions, which set the fixings and sealing. Product warranty claims go to the seller and maker; our guarantee is for how it was fitted.
What the job includes
- Flashing kit matched to tiles, slates or a recessed fit
- Inside lining fitted and left ready for decoration
- Rafters trimmed where the window is wider than the gap between them
- Head height and view — We think about how the window will be used from inside before fixing its height.
- Energy limit for roof windows — We check the window's published figures against the energy limit for existing homes.
Fitting your pitched roof window, step by step
On the day, you need to be in at the start and at the end. In between, the fitters get on with it. They will want the room below cleared where possible, a parking spot if you have one, and somewhere to set the unit down safely. After checking the opening and the upstand or flashing, they fix a pitched roof window, seal it and finish the inside. Packaging and any old unit leave with them unless the quote says otherwise.
Do you need permission in Thetford?
Two sets of rules matter in England. Planning: a rooflight on a house is normally permitted development if it projects no more than 0.15 m and stays below the highest part of the roof, but flats, listed buildings and Article 4 areas need checking. Building regulations: new openings need approval for the structure and energy performance, and a replacement is a controlled fitting. We are not registered with a competent person scheme, so we notify replacements to building control with a building notice and put the council's fee on the quote.
Help us quote accurately
What we cannot see, we have to guess, and guesses make quotes wider. So the more you send, the tighter the price. Useful: shots from the roof or garden, shots from the room underneath, a rough width and length, the roof finish, any access problems, and the product page if you have already ordered. Add the property postcode around IP24 and we will come back with a quote or a survey date.
Common questions in Thetford
Do you make good inside after fitting?
Yes, where the quote includes it. Internal finishing usually means lining the reveal with plasterboard, taping or skimming, and fitting trim where it meets the ceiling. Some people prefer their own plasterer or decorator to finish off, which is fine. The written quote spells out exactly where our work stops, so nobody is left guessing about who does what once the unit is in.
Can you fit a rooflight in winter or when it is raining?
Yes, within limits. Cold is less of a problem than wet, because membranes, primers and sealants need a dry surface to bond. We plan fitting days around the forecast and may move a date if heavy rain is due. If the roof has to be opened up, it is not left overnight without a temporary weather seal, so the room below stays dry while the work is finished.
Do you cover Thetford?
Yes. Fitters travel to addresses in Thetford and the surrounding districts, including IP24. We do not run an office there; the survey and the fitting happen at your property. A few island and remote postcodes are covered by arrangement; if yours is one, we confirm travel and dates before quoting.
Planning a pitched roof window in Thetford? Tell us about the roof and we will come back with a clear price in writing.

